“A slap in the face”: Verizon customers blast $20 credit after nationwide network failure A massive nationwide Verizon outage left customers disconnected for hours. The company offered a $20 account credit as compensation. Customers widely criticized the credit as insulting and inadequate. Many reported losing significant income and business due to the failure. This outage repeats a pattern of recent network vulnerabilities for Verizon. If you are one of the millions who rely on Verizon, your connection to the world vanished for most of Wednesday. A massive, hours-long nationwide outage left customers from coast to coast staring at “SOS” on their phones, unable…

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